Answer the questions you see every day.
Use your FAQs and policies to respond to repeated product, service, and delivery questions.
ReplyHatch / Email automationAI email replies.
AI SALES & SUPPORT FOR EMAIL
AI email replies.
Less inbox repetition.
Put the answers you send every day to work. Help customers by email, collect the context behind sales inquiries, and give your team time for the conversations that need them.
Learns your voice Your team stays in control
Customer emailILLUSTRATIVE CONVERSATION
FROM A FIRST HELLO…
S
Hi, could I get details for a team order?
Absolutely. We offer team orders from 10 pieces. How many are you looking for, and when would you need them?
Your knowledge. Your tone.About 25 for our event next month.
Sales inquiry capturedTeam order · 25 pieces · Event next month
…TO SOMETHING MORE.ReplyHatch · AI sales & support
A REPLY THAT GETS SOMEWHERE
Give your inbox a little breathing room.
Understand the inquiry before handing it over.
Ask for the details your sales team needs, from quantities to the customer’s intended timeline.
Keep your email voice consistent.
Learn from your previous conversations and bring in your team when an answer needs judgment or information your agent does not have.
YOU’VE ALREADY SHOWN IT HOW.Your past emails.
Your past emails.
A head start for your agent.
ReplyHatch automatically learns from the conversation history you connect: how you greet people, answer questions, handle different situations, and follow up.
Add your current knowledge base so your agent has both your approach and the facts behind a good answer.
Your conversation historyYour tone & response patterns
+Your business knowledgeCurrent products, FAQs & policies
A useful reply.
In your voice.
In your voice.
FROM KNOW-HOW TO YOUR NEXT REPLYHow Email automation
How Email automation
fits your business.
Set up and review your agent in the
ReplyHatch workspace. Then let it help.
Start with the replies you already write.
Choose conversation history that demonstrates your tone, your explanations, and your approach to support and sales inquiries.
Give the agent your current answers.
Add your knowledge base, product details, and policies. Review replies in the workspace before enabling automation.
Make the next reply useful.
Your agent answers routine questions and gathers the details of a sales inquiry. Your team can take over with the conversation context.
THE QUESTIONS BEHIND THE SEARCHEmail automation,
Email automation,
explained.
What are AI email replies?
AI email replies are responses composed using a customer’s message and your business information. ReplyHatch also learns your tone and response patterns from previous conversations you connect.
Can it handle sales inquiries as well as support?
Yes. Your knowledge can cover both product questions and support policies. An agent can also ask follow-up questions and capture contact details or order interest for your team.
How does the agent learn my email writing style?
The conversation history you connect shows how you greet customers, explain an answer, and ask follow-up questions. Review example replies in your workspace and teach your agent the tone and level of detail your business uses.
Where do I set up email automation?
Set up your email agent in the ReplyHatch workspace. Connect the history it should learn from, add your business knowledge, and test its responses. When you are happy with its answers, enable automation for your customer conversations.
FIND YOUR CONVERSATION